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OSTWEST.COM LLC guarantee confidentiality of all information entered by an applicant while filing an online request for Visa Support


1. The purpose of processing personal data

All the required data is necessary for us to grant visa support services and issue the Visa Support.

The data you enter is used exclusively to provide you with an efficient and convenient visa support service.

OSTWEST.COM LLC  will not disclose any personal information to any third party. OSTWEST.COM LLC has a right to transfer your personal information only for the purposes of obtaining Visa Support and for generating financial statements and accounting reports.


2. Utilization and Disclosure of Personal Information

OSTWEST.COM LLC  does not sell, transfer or otherwise disclose your personal information without your consent.

Before filing a request for your Visa Support, it is advisable that you read the Agreement in full to get information on how your Visa Support will be handled. By accepting the terms of the Agreement, you consent to the collection, systematization, accumulation, record keeping, clarification (updating, changing), utilization, transfer to the Visa Support Provider, depersonalization and discarding of your personal data. This consent permits OSTWEST.COM LLC to carry out any actions with your personal data, which do not contradict the laws of the Russian Federation and are necessary to fulfill the terms of the Agreement, including processing the online request and transfer of your personal data to the Visa Support Provider and creation of financial statements and accounting reports.

OSTWEST.COM LLC  System uses SSL protocol for secure data transmission. This protocol is the standard of the industry for encryption of all personal information.

If you disagree with the terms of this Agreement, your request for Visa Support cannot be completed. There will be no further processing of your personal data.


3. Utilization of Cookies

In order to provide quality online visa support services, Palytra LLC will store cookies on your computer for future use.

OSTWEST.COM LLC  guarantees that no advertising company will to gain access to the cookies used for processing of your visa support request and issuance of the Visa Support

We record and save your IP-address, browser type, the Internet service provider information for future use in case we detect errors of the system, fraudulant activities, or unauthorized actions.


4. The right to edit and delete information and personal settings

Upon the completion of your visa support request processing, you will receive a link to the Visa Support in PDF format for further download or printout. The Visa Support will also be sent to the email address specified at the time of filing your online request.

If you lose your Visa Support, you can request a copy by sending an email to info@ostwest.com. Please specify: "Request for a copy of the Visa Support №" in the subject line. You can also contact us by phone +7-812-578-15-07.

Please check carefully that you have entered the correct information. If you need to make changes to the personal information you have entered, please send us a request using the contact information provided above.

Please be advised that your personal information will remain in our database whether you proceed with the request for Visa Support or cancel it. The fee you pay for the Visa Support is nonrefundable.

You can contact OSTWEST.COM LLC to request your personal information to be removed from our database.


5. Secure access to personal data

Access to the personal data of the applicant requesting the Visa Support online through the OSTWEST.COM LLC system is protected with a password.


6. Changes to the Notification

OSTWEST.COM LLC reserves the right at any time whenever necessary to change the method of collection, transmission and processing of personal data and other similar information. Therefore, the Personal Data Handling Notification may be amended in the light of recent developments.


7. Questions and comments

If you have any questions or comments about the Personal Data Handling, please contact us via email info@ostwest.com.

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